Shipping policy

DaxEm Apparel Shipping Policy

At DaxEm Apparel, we strive to ensure a smooth and hassle-free delivery experience for our customers. Please review the details of our shipping policy below.

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1. Fulfillment Timeline

• All products are made to order and typically require 1-2 weeks for production before shipping.
• You will receive a notification once your order has been completed and is ready for shipping or pick-up.

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2. Shipping Options

• Standard Shipping: Available for all orders. Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
• Local Pick-Up: Customers may choose to pick up their orders at our office or specified pick up locations.

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3. Delivery Timeframes

• Delivery times vary based on the shipping method and destination. Once your order is shipped, you will receive a tracking number to monitor its progress.
• Please note that delivery delays may occur due to holidays, weather, or carrier issues.

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4. Customer Responsibility

• Shipping Address: Customers are responsible for providing accurate shipping information at checkout. DaxEm Apparel is not liable for delays or lost orders due to incorrect addresses.
• Return Shipping: If an item needs to be returned (see our Return Policy), customers are responsible for return shipping costs unless the item is defective or incorrect.

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5. International Shipping

• At this time, DaxEm Apparel only ships within the United States.

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6. Order Tracking

• Once your order has shipped, you will receive an email with a tracking number. Please allow up to 24 hours for the tracking information to update.

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If you have any questions about your shipment or need further assistance, feel free to contact us at:

• Email: kienanfisher@daxemapparel.com

Thank you for choosing DaxEm Apparel!